Q: Are these frames photos or 3D?
A：All of them are 3D, even in the frame version, you can see them as real as if they have got into the frame.
Q: Is the product easy to store?
A：Yes, they are easy to store. But please keep it away from sharp objects and pets’ paws.
Q: Where do they ship from?
A：All products will be shipped from the U.S. and shipped by UPS.
Q: How much similarity can the product achieve?
A：Generally speaking, there can be more than 80% similarity. It depends on the photos sent by the customer and the difficulty of creation. We promise to achieve as many similarities as possible.
Q: How many photos do I need to send to you before I start creating the product?
A：Please send us photos of pets as much as possible, and they are different photos in multiple directions, so that our workers can better “restore” them.
Q: Can I request an expedited production of them?
A：Definitely,, please contact our work email. The customer service will provide you with this service, but this may also charge you an additional $25 fee.
Q: Where do you produce?
A：We have studios in the United States, China and Japan. Products will be produced in these three countries, but they will be shipped after inspection in the US studio.
Q: What is the weight of the product?